1. First, please check whether your order is eligible for a refund or not by referring to our Refund Policy.
  2. If your order is eligible for a refund, make sure you reach out to our customer care crew with all required information AND within the specified timeframe written in the Refund Policy.
  3. Regarding your refund request, we may take up to 5 business days to review and respond back to you.
  4. If your refund request has been approved, we will issue a full refund immediately. Find out more on when you will receive the refunded amount.