Refunds

How to ask for refunds, check for eligibility and details on the approval process.

How can I ask for a refund?
First, please check whether your order is eligible for a refund or not by referring to our Refund Policy. If your order is eligible for a refund, make sur...
Sun, 5 Jun, 2022 at 12:39 PM
Which type of refund should I request?
According to our Refunds Policy, we offer 1 type of refund for digital goods and 4 types of refunds for physical goods paid by credit/debit cards. Choose th...
Fri, 19 Aug, 2022 at 10:57 AM
Can my digital goods be refunded?
Premium creator Premium creator is eligible for a full refund if all the required conditions are met. 1. You haven’t finished making any creation us...
Fri, 19 Aug, 2022 at 10:54 AM
How long does it take to process my refund?
Request for refund shouldn't take more than 5 business days for us to review and respond. After your refund request has been approved, we will issue a ...
Tue, 3 Aug, 2021 at 7:26 PM